Help Center

Frequently Asked Questions

Everything about BAXUS, the app and Hunts, pricing, buying, selling, shipping to the Vault, and support. Search below or jump to a section.

01

Getting started with BAXUS

What is BAXUS?

+

BAXUS is the home for fine and rare spirits. Discover bottles, see what they are worth in real time, and build a collection and wishlist you actually keep on top of.

There are two sides to it. The free app is where you find and price bottles, track their value, and hunt them in the wild for points and prizes. The marketplace is where you buy, sell, and trade, with every bottle authenticated, insured, and securely stored in the BAXUS Vault. One account and login work across both.

Who is BAXUS for?

+

Everyone from the curious beginner to the seasoned collector. Whether you are hunting your first great bottle, tracking what your collection is worth, or trading rare releases, BAXUS is built for the whole community. It is free to join and the app is free to use, so there is nothing stopping you from starting today.

02

The BAXUS app

Is the app free?

+

Yes. BAXUS is 100% free on the Apple App Store and Google Play.

What devices are supported?

+

iPhone via the App Store and Android via Google Play. You can also browse the marketplace at baxus.co in any browser.

How do I get the app?

+

Download it free from the App Store or Google Play. On desktop, open the app page and scan the QR code with your phone.

What happened to BoozApp? Is it now BAXUS?

+

Yes. The app you knew as BoozApp is now BAXUS. Same team, same mission, one name. Your account, collection, wishlist, and login all carry over, so there is nothing to rebuild.

03

Hunts and rewards

What is a Hunt?

+

Walk into any liquor store, scan a bottle on the shelf, and log the price on the tag. That is a hunt. Each hunt is worth 10 points and counts toward the weekly leaderboard. Every price you log also feeds real time market data that helps the whole community, and you can save any bottle you hunt straight to your collection or wishlist.

How do I earn points?

+

Every hunt earns 10 points. The more bottles you scan and log, the more points you earn.

How do I win bottles?

+

Every hunt is an entry into our giveaways. We run a giveaway at least once a week, dropping real bottles to top hunters on the leaderboard and to names drawn at random, plus plenty more surprise drops in between. You do not have to top the board to win.

Do I have to be number one to win?

+

No. Climbing the leaderboard helps, the higher you rank the more entries you earn, but we also draw winners at random. Every hunter has a real shot at winning great bottles, wherever they land on the board.

Why does BAXUS ask for my location?

+

A hunt is tied to the store you are standing in, so location confirms where you scanned. It also maps the price you log to a real place, which helps every member see live in-store pricing and find the best deals near them. You can turn it on when the app asks.

04

Pricing and value

How do you get your pricing data?

+

We aggregate pricing from many sources worldwide, from retail through to the secondary market, and combine it with crowdsourced data from the community's hunts, so pricing stays current for bottles everywhere.

What is the difference between RRP/MSRP and Market Price?

+

RRP / MSRP is the suggested retail price. Market Price is what the bottle actually trades for on the secondary market. Together they show you what a bottle should cost at retail and what the market really pays, before you buy.

How do I know what my bottle is worth?

+

Open any bottle in the app to see its live pricing, or track it in your collection to watch its value over time.

05

Buying

Can I make an offer on a bottle?

+

Yes. You can make an offer on any bottle, at any price you think it is worth. Sellers are notified by email and have up to 7 days to accept, and after 7 days an unanswered offer is automatically declined. Historical pricing is visible to both the buyer and the seller, so every offer starts from the same transparent data. Plenty of bottles trade below market, so do not hesitate to put an offer in.

Does making an offer charge me?

+

No. An offer places a temporary hold on your card, similar to a gas station. You are only charged if the seller accepts.

Are there any extra taxes or fees when I buy?

+

No. What you see is what you pay. There are no added taxes or charges on any transaction on BAXUS.

What happens to a bottle after I buy it?

+

Every bottle you buy is stored free in your personal BAXUS Vault, fully insured, until you want it. You can redeem any bottle at any time from your account and we will ship it to you. Shipping two bottles costs the same as one, so it is worth filling each box. If you are close, it can pay to find one more bottle you love on the site before you redeem.

Where do you ship?

+

Our partners ship nearly everywhere in the US and to many international destinations. For a specific location, contact support@baxus.co.

06

Selling and listing

How much does it cost to list?

+

BAXUS charges a simple 10% transaction fee on the sale price. On a $1,000 bottle, the seller receives $900.

Who sets the price?

+

You do. We show you the current market value, and you decide what to list it for. Because both the buyer and the seller see the same live and historical pricing, every listing stays clear and fair on both sides.

What bottles and collections do you accept?

+

Any spirit of any age, as long as it is unopened and in original condition with its applicable packaging and bottle. For the full details, head to baxus.co/sell.

How do I get paid?

+

It is quick. In your BAXUS account, tap the dollar amount at the top right, choose Withdraw Funds, and pick how you want to be paid. Crypto, fiat, and other options are all available. Some fees may apply depending on where you choose to withdraw to.

07

Shipping to the Vault

How do I get my bottles to you?

+

Wrap each bottle in an air sleeve or small-format bubble wrap, place it snugly in a well-fitting box, insure the shipment, and send us the tracking (we prefer UPS). We will be ready for its arrival. Reach out to support@baxus.co for our shipping address and anything else you need.

What boxes and materials do you recommend?

+

Wine shipper boxes (for example from U-Line, U-Haul, or Amazon), with each bottle wrapped in plastic wrap and an air sleeve, or packing peanuts, so your bottles arrive safely and securely.

Can I ship more than one bottle?

+

Yes, and it is worth it. One redemption covers up to 2 bottles in the same shipment, so two bottles cost you the same as one. If you want to send more than 2, start another redemption from your My Collection page and it will cover the next 2. Filling each box is the best way to keep your shipping cost down.

Do you offer local pickup or drop-off?

+

Yes, from our Vault in New York, the safest way to move bottles. If you would like to coordinate a pickup or drop-off, reach out to support@baxus.co.

I have too many bottles to ship. Do you offer pickup?

+

Yes. We offer white-glove freight pickup. Palletize your collection and our freight partners will collect it from your door. Depending on the size of the collection there may or may not be a fee, so reach out to support@baxus.co and we will sort out the details.

Where are you located?

+

We have a few Vaults, and our main shipping and logistics Vault is in New York.

08

The Vault and security

Are my bottles safe in the Vault?

+

Yes. Once received, your bottle is fully insured for its current valuation. Every bottle is kept in its own numbered space and recorded in our database, and each asset is backed on the blockchain so your ownership data is secure and yours. If anything happens to a bottle in our care, we refund its full current valuation.

How do you verify bottles?

+

We check the shipment against your intake list, inspect each bottle for damage, and confirm everything is accounted for. Our authentication specialists verify contents and integrity, then we 3D scan every bottle, assign it a numbered space, and record it, backed on the blockchain. Each scan becomes its own bottle card in your collection, complete with the 3D model and live pricing data, so you can open any bottle you own and see it in full any time you are logged in.

How much does Vault storage cost?

+

Storage and insurance is 2% per year, based on the current valuation of your collection. This fee is waived for new users, and for any user who completes at least 1 transaction per month.

09

Account and support

I do not see the bottles I sent in my account.

+

Your bottles may still be going through onboarding, scanning, and authentication, which takes a little time after they arrive. If you have any concerns, contact support@baxus.co and we will sort it right away.

I have not received funds from my sale.

+

Any sale under $1,000 should land in your account instantly. Sales over $1,000 can take up to 24 hours to appear. If it has been longer than that, or you have any concerns, contact support@baxus.co and we will sort it right away.

How do I contact support?

+

Still have a question?

Get the app to start hunting, or reach the team any time.

Get the BAXUS appOr email support@baxus.co →